Privacy Policy

1. INTRODUCTION
Welcome to our website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how our creative design and marketing agency collects, uses, and safeguards your information when you visit our website, submit a project brief, or engage with our portfolio.

Our website is built on and hosted by the Wix.com platform. Because our site runs on Wix infrastructure, personal data is collected and processed both by us (to manage our agency operations) and by Wix (to maintain network security, run platform analytics, and host our web elements).

2. THE DATA WE COLLECT
We collect several types of information from and about users of our site, including:
• Identity & Contact Data: Your name, business name, email address, phone number, and social media handles provided when you fill out a contact form or request a design consultation.
• Project & Briefing Data: Creative briefs, project timelines, budget estimates, and brand assets that you upload or share through our client intake forms.
• Technical & Usage Data: Your IP address, browser type, device info, unique device identifiers, operating system, network location, and data on how you interact with our portfolio case studies. This technical data is logged automatically by Wix and integrated analytics tools the moment you land on our page.

3. HOW WE COLLECT YOUR DATA
We use different methods to collect data from you, including:
• Direct Interactions: You give us your identity and project data by filling out forms on our site or by corresponding with us by email or phone.
• Automated Technologies: As you navigate our site, Wix's integrated systems and tracking tools automatically log your system metrics and browsing actions. This happens in the background to ensure the website renders correctly on your screen.

4. HOW WE USE YOUR INFORMATION
We use your personal data strictly for professional business purposes, including:
• Responding to your design inquiries and scheduling consultation calls.
• Reviewing your creative briefs to prepare project proposals and quotes.
• Analyzing website performance and portfolio engagement to improve our user experience.
• Sending agency updates, design trends, or newsletter insights (only if you have opted in).
• Maintaining the security, stability, and fraud prevention of our website infrastructure.

5. DATA RETENTION POLICY
We only keep your personal and project data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements:
• Unconverted Project Briefs: If you submit a creative brief or design inquiry but do not sign a contract with our agency, all associated files, assets, and brief descriptions will be permanently deleted from our database within 180 days of our last communication.
• Active Client Data: If you become an active client, your creative briefs and project files are safely archived for the duration of our professional relationship and up to 3 years post-contract termination to assist with future brand updates or legal record-keeping.
• Technical Logs: Automated analytics data recorded by Wix is handled according to Wix's default retention periods, which typically clear within 12 to 24 months.

6. WIX PLATFORM DATA STORAGE AND SECURITY
Your data is stored through Wix.com’s secure data storage, databases, and general Wix.com applications. Wix processes and stores your information on secure servers located behind corporate firewalls.

Because Wix operates a global cloud infrastructure, the data collected from your visit may be transferred to, stored, and processed in secure data centers located in the United States, Europe, Israel, or other global jurisdictions. By using this website, you acknowledge this international routing of technical data.

In addition, all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

7. COOKIES AND WIX TRACKING TOOLS
Wix deploys foundational operational cookies immediately upon your arrival to monitor system stability, prevent cyber threats, and track active sessions. We also use functional and analytics cookies to understand how visitors interact with our marketing case studies. You can manage your cookie preferences at any time through our website's cookie consent banner or by adjusting your individual browser settings.

8. YOUR LEGAL RIGHTS
Depending on your geographic location (including India under the DPDP Act, the EU under GDPR, or the US under various state laws), you hold specific rights regarding your personal data. These include the right to access the personal data we hold about you, request corrections to inaccurate information, or demand the permanent deletion of your data from our systems.

9. CONTACT US
If you have any questions about this Privacy Policy, or if you wish to exercise any of your data privacy rights, please contact our agency at:

• Email: info@acecatalog.in